Política de reembolso
Last updated: November 1, 2026
All sales are final
Because we sell collectibles, trading cards and sealed product, all sales at 949 Kicks are final. We do not accept returns or exchanges for change of mind, ordering the wrong item or size, or because you no longer want the item.
Exceptions: damaged, incorrect or not-as-described items
We will make it right if your order arrives:
- Damaged in shipping,
- Incorrect (you received a different item than you ordered), or
- Significantly not as described in the listing (for example, wrong condition, missing contents, or not the item pictured).
To qualify, contact us within 7 days of delivery at dhamansgill@gmail.com or (949) 201-7683 with your order number and clear photos of the item, the packaging and the shipping label. Please leave sealed items unopened so we can verify the issue.
How we resolve it
Once we confirm the issue, we will either send a replacement (if available) or issue a full refund, including the original shipping cost. If we need the item back, we will email you a prepaid return label, so you never pay to return a damaged or incorrect item.
Approved refunds go back to your original payment method. Please allow 5–10 business days for your bank to post the refund.
Cancellations
You can cancel an order at no cost any time before it ships. Email us as soon as possible with your order number. Once an order has shipped, it can no longer be cancelled.
Lost packages
If tracking shows no movement for 7 days, or your package is marked delivered but you did not receive it, contact us and we will open a claim with the carrier and help resolve it.
Your rights
This policy does not limit any rights you may have under applicable consumer protection laws.
Contact
949 Kicks
565 Anton Blvd, Costa Mesa, CA 92626, United States
Email: dhamansgill@gmail.com
Phone: (949) 201-7683